Who do I contact at FFI?

Find out who can help with what

CEO/ President

Jeremi Snook: [email protected]

Club Support

Africa: Valerie Malfara, [email protected]; Allison Lindsey, [email protected]

Asia: Noriko Kanamoto, [email protected]

Australia: Kimberly Fraser, [email protected]

New Zealand: Debbie Lattey, [email protected] 

Europe: Kerstin Hogan, [email protected]

France, UK: Valerie Malfara, [email protected]

Latin America: Hemily Nogueira, [email protected]

Canada, USA: Allison Lindsey, [email protected]; Taryn Roberts, [email protected]

Armenia, Azerbaijan, Baltic States, Moldova, Russia, Turkey, Ukraine: Oyuna Sengeeva, [email protected]


Club Inbound & Outbound Requests: [email protected]

Journey Support: Check the “It’s a match” document for your Journey’s staff contact

Concierge Services: Valerie Malfara, [email protected]

Open World Programs: Dana Jackson, da[email protected]; Taryn Roberts, [email protected]

Friendship Force Festival at Sea: Debbie Powell, [email protected]

Virtual Experiences

Kerstin Hogan: [email protected]


Dana Jackson: [email protected] or your Regional Support Manager listed on the “It’s a Match” Document


Dana Jackson:  [email protected]

Trip Insurance

Allison Lindsey: [email protected]

Language Training

Hemily Nogueira: [email protected]

WhatsApp Group

Hemily Nogueira: [email protected]

FF World Conference

Debbie Powell: [email protected]

my.friendshipforce.org (myFF)

Kerstin Hogan: [email protected]

Help Center

Kerstin Hogan: [email protected]

International Board of Directors

Current year Board Chair and Board Secretary: [email protected]


For any other inquiries:

Click on Contact at the top of each Help Center page!