Be prepared for emergencies

As Ambassador Coordinator, it helps to be prepared for all kinds of eventualities

  • The Emergency medical form should be filled out by each ambassador and placed in a sealed envelope with your name on the outside of the envelope. Give the envelope to the Ambassador Coordinator for safekeeping. If you need emergency medical treatment during the Journey, they will make this information available to the attending medical staff. If not, it will be destroyed at the end of the Journey.
  • The host club’s covid policy should be made known to all participants. (Ex.: vaccination requirements, what to do if someone tests positive, etc.)
  • It is recommended that travelers have a smartphone with an international calling plan or data for an internet connection. Most cell phone carriers have an international day pass for around $10/day and you are only charged on the days you use it. Check with your cell phone carrier for more details.
  • If the ambassador has purchased the Friendship Force Travel Protection Plan and has a medical or travel emergency while traveling, the following steps should be taken:
    • Contact OnCall International at the following numbers:
      CALL TOLL FREE: 855-892-6489 (within the United States and Canada) OR CALL COLLECT: 603-328-1379 (From all other locations)
    • Give them the policy number: NW0077. You do not have a certificate number because this is a custom, non-published, policy. You may need to email a copy of the policy document from the links below. This can be done from a smartphone if you have an internet connection.
    • Ask for receipts and reports from anything related to your emergency. This is a “pay and submit” policy which means you may have to pay for the services you receive and submit receipts for reimbursement.
  • In the case of a serious incident during the Journey, please fill out the Incident Report Form and return it to your RSM.